Are you signing up for, currently taking, or have you already completed Continuing Education courses through the Laurel Stone School of Real Estate?
This Help Center provides answers about our courses, including registration, your account, navigating the courses, certificates, orders, and technical questions.
Find the topic below that best matches your question, then select the question for more information. If you don’t find what you’re looking for, let us know! Text Laurel at 920-428-0146.
Regulatory and Course Information
- What courses are included in the package?
- What topics are included in each course?
- How do I know if the courses are approved by Wisconsin?
- What are Wisconsin’s Continuing Education requirements?
- Do the courses include NAR’s Ethics and Fair Housing requirements?
- Can I retake a course I’ve already completed?
- How long do I have to complete my Continuing Education courses?
- Do I have to complete Continuing Education if I was newly licensed during this biennium?
- Is my real estate license renewed when I complete my Continuing Education courses?
- What happens if my real estate license expires before I complete my Continuing Education?
- Do agents like Laurel’s courses?
Website and Device Details
- What web browser should I use?
- What devices support the courses?
- Can I change the font size in the courses
- What should I do if the website or a course isn’t working correctly?
Your Orders
- What should I do if my credit card is declined?
- I never received confirmation after purchasing my courses. What should I do?
- What should I do if my purchase is not showing in my account?
- What should I do if I accidentally purchased the courses twice?
- Can I receive a refund after purchasing the Continuing Education courses?
- Where can I find my order information?
- How can I see which courses I purchased?
- Can I print or download a receipt for my purchase?
Your Account
- I’m new. How do I create my account?
- How do I log in to my account?
- I forgot my username/password. How do I reset it?
- Why can’t I log in with my email address?
- How do I update my account information?
- Where do I find the courses I purchased?
Navigating the Courses
- How do the courses work?
- I purchased a course. Now what?
- Will I lose my spot in the middle of my course if I log out?
- Do I need to complete my course in a certain amount of time?
- I’ve already completed a course. Can I go back and access the information?
- What if I failed the final exam? How many times can I retake it?
- Can I see which questions I got wrong on the final exams?
- Can I contact the instructor if I have questions as I am going through the course material?
Certificate of Completion
- What is a Certificate of Completion?
- Where do I find my Certificate of Completion?
- I didn’t receive an email with my Certificate of Completion. What should I do?
- How do I download my Certificate of Completion?
- What should I do with my Certificate of Completion?
- Are My Certificates of Completion Sent to Wisconsin DSPS?
- Do I need to send Laurel Stone School of Real Estate my Certificate of Completion?
Still Have a Question?
If you don’t find the answer to your question, remember that you can text Laurel at 920-428-0146, or you may also reach out by email to our Help Center at help@soez.pro.
Small school. Personal support.
The only name you need to know in Wisconsin real estate education.

